Are you having trouble getting your transmitters to sync with your new Axient Digital receiver? You are not alone, and TC Furlong Inc. is here to help! With many of our customers now receiving the remaining pieces on their backordered Axient orders, we’ve noticed this somewhat common issue when our customers start unboxing their highly anticipated top-tier Shure wireless systems.
The factory default setting for the Axient Digital receiver is set to the G53 band. If you are having an issue getting your existing Axient beltpacks or handhelds to pair with your new RX, likely your transmitters and receivers are not set to the same bands. Changing the band on the receiver to match the transmitters is quick and easy.
To switch the frequency band on your Axient receiver, follow the steps below:
- Press the red “Exit” button on the front panel to make sure you are on the home screen.
- While on the home screen, press the control knob in to access the settings main menu.
- On the main menu, choose the first option “Device Configuration”
- In the device configuration menu, choose the first option “Device RF”
- On the device RF screen, choose the first option “RF Band”
- On the RF band selection screen, press the control knob inwards again to choose the RF band parameter. The band selection box will highlight on the screen. Choose the correct frequency band, which will likely be G57 if you are in the US.
- To confirm the change, you need to press the (now blinking) “Enter” button next to the control knob. You will see an image on the screen that lets you know your settings have been saved.
And that’s it! Your receiver should now be able to connect to your transmitters in the desired band.
For more information, you can visit the Axient Digital page on our website to check out our rental brochures, spec sheets, and manuals for all the Axient products we carry.
Interested in renting Axient Digital from TC Furlong Inc.? Our vast inventory of Shure Wireless includes dozens of Axient receiver channels, corresponding body packs and handheld transmitters, as well as hundreds of other wireless microphone options and accessories. Send a message to rentals@tcfurlong.com or call our office at 847-367-9588 and our experienced team of audio technicians will help ensure your next event is a success!
Interested in purchasing Shure Wireless or anything else from our line card of over 100 manufacturers? Our sales team is ready to help and can be reached at sales@tcfurlong.com or by phone 847-367-9588. Contact us today for a quote!