Education

Intercom systems are an essential part of live event production, but they are often a misunderstood oddity of the audio production tool kit.  Without intercom, the producer can’t call the show, the director can’t ask the camera op to pan left, and the FOH engineer can’t notify the monitor engineer that they’re switching over to the back-up mic.

Party-line intercom systems are the simplest form of this important solution for live event production communications. Although intercom is not strictly a live sound technology, it most typically falls into the wheelhouse of the audio provider/crew if the show doesn’t warrant a dedicated intercom technician.

In this article, we will discuss the basics of analog, two-wire party-line systems.  Stay tuned for future articles where we will discuss matrix systems, wireless intercom solutions, and the many types of intercom accessories and interfaces.

First, let’s start with some important definitions:

  • Party-line: Also known as a PL or conference line. When someone speaks, everyone can listen.  The best example is a telephone conference call.
  • Two-wire: A term meaning that talk and listen are on the same line. Electrically, there are only two wires needed to make this system work.
  • Simplex: Communication where only one person can talk at a time. A good example is typical two-way radio communication; only one person can key the radio at a time.
  • Full Duplex: Communication where everyone can talk and listen at the same time. Quite convenient in live event production, but can quickly devolve with many users on the same line.
  • Headset: A headphone set with a microphone attached. This is the main way users communicate on intercom systems.  It can have one headphone (single-muff) or two headphones (double-muff), and microphones can come in dynamic or condenser styles.
  • Belt Pack: A portable user station. This can be clipped to a belt or gaff taped onto just about anything! A headset will plug into the belt pack for the user to talk/listen, and an external connection to the intercom system will power the unit. Often, the combination of a belt pack and headset is referred to as a “drop” of intercom.
  • Main Station: A rack-mounted user station unit with the ability to intercommunicate with multiple channels (sometimes called a base station). Most of these have the ability to communicate with a headset or with a built-in speaker and gooseneck microphone.
  • Master Station: A main station that also provides a power supply for the intercom system.
  • Sidetone: A small amount of the microphone feedback to the headphone circuit. This allows the user to hear that they have correctly keyed a channel.
  • Call: Allows user stations to generate and display a visual signal. This can be used to get someone’s attention or to cue a specific event.
  • Wall Panel Station: User stations that can be mounted directly into walls. These typically have built-in speakers for easy communication with backstage areas like dressing rooms.
  • Wet / Dry: A term used to denote whether a two-wire XLR line carries power on it (wet) or has been stripped of power to only include audio (dry).

Clear-Com and RTS Two-Wire Systems

While there are many brands of two-wire party-line systems, there are two major styles of wiring conformity that you are likely to see on a show-site: Clear-Com and RTS.  Clear-Com style systems are used in many theatrical and rock-n-roll productions, while RTS style systems are used for AV and broadcast applications.

Both styles of two-wire party-line use standard microphone interconnect cable with 3-pin XLR connectors, but they are not natively compatible with each other.  Clear-Com style systems have separate lines for power, audio, and ground conductors, and will only have a single channel of duplex party-line audio.  RTS style systems have a conductor with power and audio, a conductor with just audio, and a ground, so they are able to squeeze two channels of duplex party-line audio on a 3-pin XLR connection. See the wiring diagram below.

Both of these systems rely on a distributed amplifier model.  Within each user station is a tiny mixer circuit that brings in the external signal and adds the user’s microphone with a special echo cancellation circuit.  Typical user station controls include a listening volume adjustment for the channel, a talk button, and a call button to signal other users.  More advanced user stations allow for control of sidetone adjustment, and a control to set the action of the talk button to be latching (push to talk, then push again to disengage) or non-latching (talk only while the button is being pressed).

Because both of these systems use a distributed amplifier model, there is no directionality in the wiring connections.  In fact, connections can be split with y-cables or adapted with XLR turnarounds without any loss to the intercom signal.  This allows for simple scalability of two-wire systems for larger topologies.  Here is an example of a small theatre party-line Clear-Com system that uses a combination of master stations, belt packs, and wall panel stations.

Limitations of Analog Party-Line Systems

Party-line systems are great for helping to coordinate a production team, but they do have their downsides. An inherent drawback of party-line is the lack of private communication.  If the producer needs to have a conversation with a spot operator, it will tie up the line for any other communications.  Additionally, there are length limitations for extremely long runs of XLR and having users being tethered to an XLR line can be difficult (for instance, a stage manager that might be moving around in a backstage wing).

Lastly, interconnecting between different brands of two-wire systems, between two-wire and matrix, or two-wire and wireless systems will always involve special kinds of interfaces, adapters, and a certain amount of black magic (we’ll dive into this more in future articles). While these limitations exist for wired, party-line systems, there are solutions that address the issues of private communication and mobility that we will talk about in future articles.

Conclusion

Intercom is an essential service of the live event industry.  Two-wire party-line systems are an easy and simple solution for event production communications, and work especially well with smaller crews.  They are fairly low-cost to purchase and relatively easy to integrate, and widely available as rental systems.

The limitations of two-wire wired systems related to complexity, private channels, and mobility have created an environment for matrix intercom, wireless systems, and intercom over digital transport that will be addressed in future articles in our demystifying series.  Stay tuned!

For questions about designing a party-line intercom systems or a quote on two-wire system components, contact the Sales Team at sales@tcfurlong.com.  For questions regarding intercom items in our rental stock, contact the Rental Team at rentals@tcfurlong.com.

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PHANTOM POWER TESTER: An easy and cheap tool for troubleshooting mic lines.

by Scott Helmke

I’ve been making, using, and even giving away these little testers for years now. They cost very little to build (a male XLR and two LEDs, stuff you might even have lying around) and fit right in your toolbag or even your pocket.

How to build

The design is so simple I’m not even going to make a schematic. Each LED just goes from pin 1 to one of the other two pins.  The shorter lead on an LED is the negative lead, and that goes to pin 1.  That’s it!

I’ve gotten pretty good at bending the leads for the closest possible fit, but that’s not too critical either.  Finally, you could put the shell back on and have the LEDs poking out through the cable hole, but I just use hot glue to fill in the space and hold the LEDs in place. 

If you’re used to thinking of always using an LED with a current-limiting resistor, don’t worry.  The phantom power specification calls for two 6.8k resistors in the microphone input, so there’s your resistor.  The effective current is about 14mA, and the voltage doesn’t really matter.  You can use any color LED you like, I had some sporty-looking blue LEDs to play with.  One small caveat is that the LEDs probably will get burned out at some point, due to the extremely simple design, but they are cheap and easy to replace when that happens.

How to use

Plug into a mic input that has phantom power, and the LEDs will light up!  If one of the two signal lines (pins 2 and 3) isn’t connected then only one LED will light.  That’s about it for features, but there are some very useful applications for this.

Just being able to test for the presence of phantom power is useful, such as when a video camera operator needs an audio feed (always at the last minute, of course) from your mixer. Here’s where you don’t want phantom on the line, possibly damaging your mixer output.

My other main use for these testers is onstage troubleshooting.  If a microphone or DI doesn’t work at the line check, what might be the problem?  It could be a bad mic, a bad cable, a bad snake channel, or a bad mic input on the mixer.  Figuring this out quickly is critical, not only in staying on schedule but also helps you look like a real professional. 

How to troubleshoot 

  1. Unplug the source (mic or DI), plug in your tiny phantom tester right on the end of the mic cable.
  2. Turn phantom power on for that input, if it’s not already on.
  3. If both LEDs light, then the mic is bad. Problem solved.
  4. If only one LED lights, then one of the signal lines is bad. If neither LED lights, then the ground line is bad.  Either way, just follow the cable back and keep using your tiny phantom tester.  If both LEDs light at the snake input then the mic cable is bad.  If both LEDs light up at the mixer input then the snake channel is bad.
  5. If you get all the way back to the mixer input with still no LEDs lit up, then either the mixer is bad or there is operator error. Either way you’ve been able to zero in on the problem much faster than before.
  6. If the problem is a missing ground somewhere (no LEDs light up), and you’re really in a hurry, just use a dynamic mic instead. Dynamic mics don’t need the ground connection to work.

The tiny phantom tester is a cheap and effective tool which you should definitely have in your bag.

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TC was recently featured on the FILO podcast with Todd Elliott. Take a listen to hear TC and Todd chat about the barriers to great production: filo.org/episode-041-tc-furlong

TC will still be presenting at the FILO online live-streamed event on May 19 and 20.  

UHF Repack

Friday, October 18 marks the end of Phase 6 of the FCC repack for the Chicago area when fourteen UHF Television stations in the region will make the change to new operating channels overnight. This transition will be abrupt and will have an immediate effect on the available UHF spectrum. All UHF wireless systems will be affected by this change.

Wireless system users will need to be on the lookout for new interference and be prepared to coordinate new frequencies for existing systems. Below is a graphic of the post-transition Chicagoland spectrum.

T-Mobile Deployment

Shortly following the transition, T-Mobile will deploy mobile broadband service in the 600MHz “Band 71”, specifically operating in 622-637 MHz and 668-683 MHz for the Chicago market. Eventually, all wireless system operation in 617-652 MHz and 663-698 MHz will need to cease by July 2020.

What you need to know

All UHF wireless systems will be affected by this change.  It is recommended that you re-coordinate frequencies for all wireless microphone, in-ear monitoring, and intercom/IFB systems in preparation for the October 18 transition to account for these changes. Due to the denser packing of TV stations and the restricted use of the 600 MHz band, some wireless systems will not be usable post-transition. 

Our tech support team is available to answer any questions at 847-367-9588 or call our 24/7 Emergency Audio Support service at 800-866-3875.

Special Rebate Information

For a limited time, TC Furlong Inc. is extending a special trade-in offer towards the purchase of new Shure wireless systems, including up to $250 per channel for approved wireless systems.

Additionally, Sennheiser and Audio-Technica continue to offer trade-in rebates for qualifying 600 MHz systems with the purchase of new systems through 2020.

Contact our sales team at sales@tcfurlong.com for more details about the available offers.

by Brian Grahn

T-Mobile has announced that it intends to commence operations in the 600MHz band beginning in Q4 of 2019 for the Chicagoland market.  This will also coincide with Phase 6 of the FCC plan to repack existing UHF TV stations.  The takeaway is that users of wireless microphone, in-ear monitoring, and intercom systems will likely be affected both within and below the 600MHz region.

T-Mobile Deployment
In the Chicago market, T-Mobile is licensed to use blocks B, C, and D of the new 600MHz “Band 71” for commercial wireless service.  This means that as early as October 2019, operations in 622-637 MHz and 668-683 MHz will become illegal.  These two bands are the immediately affected area, but eventually, all wireless systems that function in 617-652 MHz and 663-698 MHz will need to cease operation by July 2020.  Small pockets will remain for use in the 600 MHz guard band (614-616 MHz) and the 600 MHz duplex gap (653-663 MHz).

UHF Repack
Phase 6 of the FCC’s plan runs from September 7 to October 18, 2019 and includes the relocation of nine local Chicago TV stations in the UHF spectrum.  Most of this movement involves stations below the 600 MHz threshold moving to make room for channels previously above the cutoff to fit into the newly consolidated lower UHF region (for instance, WMAQ will be moving from channel 29 to 33).  During this short transition, TV stations could be testing in their new channel while still operating in their pre-auction channel.

Being Aware of the Spectrum
Potentially overnight, T-Mobile will fire-up services in the 600 MHz region and TV stations will jump from one channel to another.  For end-users, these changes will almost certainly require a fresh coordination of wireless devices.  As a reminder, these may include wireless handheld and lavalier microphone systems, wireless intercom devices, wireless in-ear monitoring systems, and any other devices that operate in the UHF spectrum.

For more information about the 600MHz Auction and what happened, visit our previous article 600 MHz Update: Wireless Questions Answered.

For additional information or advice on how your wireless systems could be affected, contact our sales team at sales@tcfurlong.com